A: We're sorry you are having trouble. There could be a couple possible reasons for this.
- Credits typically take 15 minutes to be rewarded, but may take as long as 24 hours.
- You must click on the app from MyRewards.io before downloading it.
- After you download the app you must open it on your device. Try the app out and see if you like it.
- The app must not be one you have already downloaded in the past, even if you have already deleted it.
- In some cases apps will require you to do more than just open the app on your device. Sometimes you may be required to get to a certain level. If this is the case it will say so in the app description on MyRewards.io
- MyRewards.io is only currently available for users in the US.
- If you reset your Advertising Identifier after signing up our systems will have trouble rewarding your credits. If you clicked 'Reset Advertising Identifier' on your device contact us for help updating your identifier.
- If you are still having trouble let us know email@example.com